Privacy Policy

Effective Date: March 16, 2026

Introduction

This Privacy Policy applies to Synsto Publishing ("Synsto", "we", "our") and covers our website, Android application, iOS application, and related services (collectively, the "Services").

Synsto provides digital content including ebooks, audiobooks, and physical book services. We are committed to protecting your privacy and ensuring transparency in how your information is handled.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

For any privacy-related questions, contact us at: info@synsto.com

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and account details.
• Account Data: Login credentials, purchase history, saved preferences.
• Content Data: Books purchased, reading activity, audiobook listening progress.
• Non-Personal Information: Device type, app usage, and general analytics data.

How We Collect Information

Information You Provide

• Creating an account
• Purchasing ebooks, audiobooks, or physical books
• Uploading content or manuscripts
• Contacting customer support
• Subscribing to newsletters or updates

Automatically Collected Information

• Device Information: Device model, operating system (Android/iOS), unique device identifiers
• Usage Data: Pages viewed, features used, reading/listening behavior
• Log Data: IP address, access times, app activity
• Cookies: Used on our website to improve functionality

Mobile App Data (Android & iOS)

When you use our mobile applications, we may collect:

• Device ID and app installation ID
• App version and device performance data
• Crash logs and diagnostics
• Push notification tokens

This information is used to maintain app performance, fix bugs, and improve user experience.

Audiobook and Ebook Features

To provide reading and listening features, we may process:

• Reading progress and bookmarks
• Audiobook playback position
• Downloaded content for offline access

This data is used only to enhance your experience and sync your progress across devices.

Permissions

Our apps may request the following permissions:

• Internet Access: Required for app functionality
• Storage Access: To download and store ebooks or audiobooks
• Notifications: To send updates related to your account or purchases

Permissions are requested only when necessary and can be managed through your device settings.

No Advertising

Synsto does not display third-party advertisements within its apps or website. We do not use your data for advertising or behavioral tracking.

How We Use Your Information

• To provide and maintain our Services
• To process purchases and transactions
• To deliver ebooks, audiobooks, and related content
• To sync your account across devices
• To improve app performance and user experience
• To communicate important updates
• To detect and prevent fraud or misuse

Data Sharing

We do not sell your personal information.

We may share data only with:

• Service providers (hosting, payments, analytics)
• Legal authorities when required by law
• Security systems to prevent fraud or abuse

Data Retention

We retain your data only as long as necessary to provide our Services, comply with legal obligations, and prevent fraud.

Children’s Privacy

Our Services are not intended for children under 13 without parental consent. We do not knowingly collect personal data from children.

If you believe a child has provided personal data, contact us at: editorial@synsto.com

Security

We use reasonable security measures including encryption and secure servers to protect your data. However, no system is completely secure.

Your Rights

• Access your personal data
• Request corrections
• Request deletion of your account
• Opt out of communications

To make a request, contact: info@synsto.com

International Data Transfers

Your information may be stored and processed in India or other locations where we operate. By using our Services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app and on our website.

Contact Us

If you have any questions about this Privacy Policy, contact:

info@synsto.com
editorial@synsto.com