Data Safety and Transparency
How Synsto collects, uses, and protects data in the mobile app.
Data We Collect
- Account information (name, email, phone).
- Device information (device model, OS version, app version).
- App identifiers (install ID, device ID, push notification token).
- Purchase history and subscription status.
- Support requests and communication history.
- Usage diagnostics (crash logs and performance events, if enabled).
We do not collect precise location data, and we do not require contacts, microphone, or camera access for core reading features.
How We Use Data
- Account authentication and session security.
- Delivering content and purchases across devices.
- Push notification delivery (if enabled).
- Billing, receipts, and fraud prevention.
- Customer support and service improvement.
Data Processing Purposes
- App functionality (account, library access, content delivery).
- Security and fraud prevention.
- Analytics and diagnostics (optional).
- Advertising (optional and non-personalized by default).
Advertising and Analytics
If ads are enabled, we use AdMob to display ads. We can serve non-personalized ads. Personalized ads may be enabled only where appropriate and allowed by your consent and local law. Analytics and crash reports are used to improve app quality.
We do not use data to track you across apps or websites for advertising.
Data Sharing
We share data with service providers needed to operate the app (hosting, payments, analytics, push notifications). These providers process data on our behalf and are contractually required to protect it. We do not sell your personal information.
- Firebase (push notifications and analytics).
- AdMob (ads delivery).
- Payment gateways (transaction processing).
- Cloud hosting and storage.
Security
We use encrypted connections (HTTPS) and secure storage on device for session tokens.
Data Retention
We retain data only as long as necessary to provide services and meet legal obligations. Some transaction records may be retained for compliance and fraud prevention.
Deletion Requests
You can request deletion from the app settings, or via the Account Deletion page.
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